CVE-2009-5056Improper Input Validation in Otrs

Severity
2.1LOWNVD
EPSS
0.2%
top 63.13%
CISA KEV
Not in KEV
Exploit
No known exploits
Affected products
Timeline
PublishedMar 18
Latest updateMay 2

Description

Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.

CVSS vector

AV:N/AC:H/C:P/I:N/A:NExploitability: 3.9 | Impact: 2.9

Affected Packages2 packages

debiandebian/otrs2< otrs2 2.4.5-1 (bullseye)
NVDotrs/otrs2.4.0+53

🔴Vulnerability Details

2
GHSA
GHSA-pxq2-55c8-f947: Open Ticket Request System (OTRS) before 22022-05-02
OSV
CVE-2009-5056: Open Ticket Request System (OTRS) before 22011-03-18

📋Vendor Advisories

1
Debian
CVE-2009-5056: otrs2 - Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce t...2009

📐Framework References

1
CWE
Improper Enforcement of Behavioral Workflow

💬Community

1
Bugzilla
CVE-2010-0438 CVE-2010-2080 CVE-2010-3476 CVE-2011-0456 otrs: multiple vulnerabilities [fedora-epel5]2010-09-20
CVE-2009-5056 — Improper Input Validation in Otrs | cvebase