CVE-2010-3476 — Improper Input Validation in Otrs

CWE-20 — Improper Input Validation6 documents5 sources
Severity
5.0MEDIUMNVD
OSV3.5
EPSS
1.4%
top 19.47%
CISA KEV
Not in KEV
Exploit
No known exploits
Affected products
2
Debian Otrs2Otrs
Timeline
PublishedSep 20
Latest updateMay 17

Description

Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.

CVSS vector

AV:N/AC:L/C:N/I:N/A:PExploitability: 10.0 | Impact: 2.9

Affected Packages2 packages

▶debiandebian/otrs2< otrs2 2.4.8+dfsg1-1 (bullseye)
▶NVDotrs/otrs12 versions+11

🔴Vulnerability Details

2
GHSA
GHSA-99jw-r98g-wv3r: Open Ticket Request System (OTRS) 2↗2022-05-17
▶
OSV
CVE-2010-3476: Open Ticket Request System (OTRS) 2↗2010-09-20
▶

📋Vendor Advisories

1
Debian
CVE-2010-3476: otrs2 - Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does...↗2010
▶

💬Community

2
Bugzilla
CVE-2010-2080 CVE-2010-3476 otrs: multiple XSS vulnerabilities, DoS vulnerability↗2010-09-20
▶
Bugzilla
CVE-2010-0438 CVE-2010-2080 CVE-2010-3476 CVE-2011-0456 otrs: multiple vulnerabilities [fedora-epel5]↗2010-09-20
▶
CVE-2010-3476 — Improper Input Validation in Otrs | cvebase