CVE-2010-4763 — Otrs vulnerability

CWE-2645 documents5 sources
Severity
6.5MEDIUMNVD
EPSS
0.2%
top 58.50%
CISA KEV
Not in KEV
Exploit
No known exploits
Affected products
2
Debian Otrs2Otrs
Timeline
PublishedMar 18
Latest updateMay 17

Description

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.

CVSS vector

AV:N/AC:L/C:P/I:P/A:PExploitability: 8.0 | Impact: 6.4

Affected Packages2 packages

▶debiandebian/otrs2< otrs2 3.0.8+dfsg1-1 (bullseye)
▶NVDotrs/otrs2.4.10+63

🔴Vulnerability Details

2
GHSA
GHSA-93rq-vj87-fqr6: The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3↗2022-05-17
▶
OSV
CVE-2010-4763: The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3↗2011-03-18
▶

📋Vendor Advisories

1
Debian
CVE-2010-4763: otrs2 - The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS)...↗2010
▶

💬Community

1
Bugzilla
CVE-2010-0438 CVE-2010-2080 CVE-2010-3476 CVE-2011-0456 otrs: multiple vulnerabilities [fedora-epel5]↗2010-09-20
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CVE-2010-4763 — Otrs vulnerability | cvebase