CVE-2010-4767 — Improper Input Validation in Otrs

CWE-20 — Improper Input Validation5 documents5 sources
Severity
5.0MEDIUMNVD
EPSS
0.6%
top 30.82%
CISA KEV
Not in KEV
Exploit
No known exploits
Affected products
2
Debian Otrs2Otrs
Timeline
PublishedMar 18
Latest updateMay 17

Description

Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.

CVSS vector

AV:N/AC:L/C:N/I:N/A:PExploitability: 10.0 | Impact: 2.9

Affected Packages2 packages

▶debiandebian/otrs2< otrs2 2.4.5-1 (bullseye)
▶NVDotrs/otrs2.3.5+51

🔴Vulnerability Details

2
GHSA
GHSA-w9x9-fc49-2chx: Open Ticket Request System (OTRS) before 2↗2022-05-17
▶
OSV
CVE-2010-4767: Open Ticket Request System (OTRS) before 2↗2011-03-18
▶

📋Vendor Advisories

1
Debian
CVE-2010-4767: otrs2 - Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail m...↗2010
▶

💬Community

1
Bugzilla
CVE-2010-0438 CVE-2010-2080 CVE-2010-3476 CVE-2011-0456 otrs: multiple vulnerabilities [fedora-epel5]↗2010-09-20
▶
CVE-2010-4767 — Improper Input Validation in Otrs | cvebase