CVE-2013-4717 — SQL Injection in Otrs

CWE-89 — SQL Injection5 documents5 sources
Severity
8.8HIGHNVD
EPSS
0.9%
top 24.32%
CISA KEV
Not in KEV
Exploit
No known exploits
Affected products
2
OtrsOtrs Itsm
Timeline
PublishedAug 9
Latest updateMay 5

Description

Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:HExploitability: 2.8 | Impact: 5.9

Affected Packages2 packages

▶NVDotrs/otrs3.0.0 — 3.0.21+2
▶NVDotrs/otrs_itsm3.0.0 — 3.0.8+2

Patches

Patch: web.archive.org ↗Patch: web.archive.org ↗

🔴Vulnerability Details

3
GHSA
GHSA-8pr4-q5mj-2m5q: Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3↗2022-05-05
▶
OSV
CVE-2013-4717: Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3↗2021-08-09
▶
CVEList
CVE-2013-4717: Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3↗2021-08-09
▶

📋Vendor Advisories

1
Debian
CVE-2013-4717: otrs2 - Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help...↗2013
▶
CVE-2013-4717 — SQL Injection in Otrs | cvebase