cbcvebase.
CVE-2013-4717
published 2021-08-09

CVE-2013-4717: Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow…

PriorityP355high8.8CVSS 3.1
AVNACLPRLUINSUCHIHAH
EPSS
1.32%
67.3th percentile
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.

Affected

7 ranges
VendorProductVersion rangeFixed in
debianotrs2< otrs2 3.2.9-1 (bullseye)otrs2 3.2.9-1 (bullseye)
otrsotrs3.0.0 – 3.0.21
otrsotrs3.1.0 – 3.1.17
otrsotrs3.2.0 – 3.2.8
otrsotrs_itsm3.0.0 – 3.0.8
otrsotrs_itsm3.1.0 – 3.1.9
otrsotrs_itsm3.2.0 – 3.2.6

CVSS provenance

nvdv3.18.8HIGHCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
nvdv2.06.5MEDIUMAV:N/AC:L/Au:S/C:P/I:P/A:P
osv8.8HIGH
vendor_debian8.8HIGH
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