CVE-2017-16854

published 2017-12-08

CVE-2017-16854: In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can…

Priority P4 31 medium 6.5 CVSS 3.0

AV N AC L PR L UI N S U C H I N A N

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Affected

8 ranges

Vendor	Product	Version range	Fixed in
debian	debian_linux	—	—
debian	debian_linux	—	—
debian	debian_linux	—	—
debian	otrs2	< otrs2 6.0.2-1 (bullseye)	otrs2 6.0.2-1 (bullseye)
otrs	otrs	<= 4.0.26	—
otrs	otrs	3.3.0 – 3.3.20	—
otrs	otrs	5.0.0 – 5.0.24	—
otrs	otrs	6.0.0 – 6.0.1	—

CVSS provenance

nvd v3.0 6.5 MEDIUM CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

nvd v2.0 4.0 MEDIUM AV:N/AC:L/Au:S/C:P/I:N/A:N

osv 6.5 MEDIUM

vendor_debian 6.5 MEDIUM

Stop checking back — get the weekly exploitation signal.

Every Monday: what got weaponized or added to CISA KEV in the last seven days — each CVE cross-linked to its PoC, Nuclei template, and detection rule. Free, one email a week, unsubscribe in one click.

CWE-200