CVE-2017-9324
published 2017-06-12CVE-2017-9324: In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening…
PriorityP350high8.8CVSS 3.0
AVNACLPRLUINSUCHIHAH
EPSS
2.35%
81.6th percentile
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Affected
6 ranges
| Vendor | Product | Version range | Fixed in |
|---|---|---|---|
| debian | debian_linux | — | — |
| debian | debian_linux | — | — |
| debian | otrs2 | < otrs2 5.0.20-1 (bullseye) | otrs2 5.0.20-1 (bullseye) |
| otrs | otrs | 3.3.0 – 3.3.16 | — |
| otrs | otrs | 4.0.0 – 4.0.23 | — |
| otrs | otrs | 5.0.0 – 5.0.19 | — |
CVSS provenance
nvdv3.08.8HIGHCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
nvdv2.06.5MEDIUMAV:N/AC:L/Au:S/C:P/I:P/A:P
osv8.8HIGH
vendor_debian8.8HIGH
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Debian
CVE-2017-9324: otrs2 - In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, a...
vendor_debian·2017·CVSS 8.8
CVE-2017-9324 [HIGH] CVE-2017-9324: otrs2 - In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, a...
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Scope: local
bullseye: resolved (fixed in 5.0.20-1)
GHSA
GHSA-6qr2-3mhf-p75w: In Open Ticket Request System (OTRS) 3
ghsa_unreviewed·2022-05-13
CVE-2017-9324 [HIGH] CWE-269 GHSA-6qr2-3mhf-p75w: In Open Ticket Request System (OTRS) 3
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
OSV
CVE-2017-9324: In Open Ticket Request System (OTRS) 3
osv·2017-06-12·CVSS 8.8
CVE-2017-9324 [HIGH] CVE-2017-9324: In Open Ticket Request System (OTRS) 3
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Suricata
ET WEB_SPECIFIC_APPS OTRS Installation Dialog (after auth) attempt
suricata·2017-06-08
CVE-2017-9324 ET WEB_SPECIFIC_APPS OTRS Installation Dialog (after auth) attempt
ET WEB_SPECIFIC_APPS OTRS Installation Dialog (after auth) attempt
Rule: alert http $EXTERNAL_NET any -> $HTTP_SERVERS any (msg:"ET WEB_SPECIFIC_APPS OTRS Installation Dialog (after auth) attempt"; flow:established,to_server; http.uri; content:"/otrs/index.pl?Action=Installer"; nocase; reference:cve,2017-9324; classtype:web-application-attack; sid:2024368; rev:4; metadata:affected_product OTRS, attack_target Web_Server, created_at 2017_06_08, cve CVE_2017_9324, deployment Datacenter, performance_impact Low, signature_severity Major, updated_at 2024_03_07;)
No public exploits indexed.
No writeups or analysis indexed.
http://www.debian.org/security/2017/dsa-3876https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.htmlhttps://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/http://www.debian.org/security/2017/dsa-3876https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.htmlhttps://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/
2017-06-12
Published