CVE-2017-9324 — Improper Privilege Management in Otrs
Severity
8.8HIGHNVD
EPSS
1.4%
top 19.80%
CISA KEV
Not in KEV
Exploit
No known exploits
Affected products
Timeline
PublishedJun 12
Latest updateMay 13
Description
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
CVSS vector
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:HExploitability: 2.8 | Impact: 5.9
Affected Packages2 packages
Also affects: Debian Linux 8.0, 9.0
🔴Vulnerability Details
2🔍Detection Rules
1📋Vendor Advisories
1Debian▶
CVE-2017-9324: otrs2 - In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, a...↗2017