CVE-2018-16587: In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS…

PriorityP336medium6.5CVSS 3.0

AVNACLPRNUIRSUCNIHAN

EPSS

1.75%

75.1th percentile

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

Affected

6 ranges

Vendor	Product	Version range	Fixed in
debian	debian_linux	—	—
debian	debian_linux	—	—
debian	otrs2	< otrs2 6.0.11-1 (bullseye)	otrs2 6.0.11-1 (bullseye)
otrs	open_ticket_request_system	>= 4.0.0 < 4.0.32	4.0.32
otrs	open_ticket_request_system	>= 5.0.0 < 5.0.30	5.0.30
otrs	open_ticket_request_system	>= 6.0.0 < 6.0.11	6.0.11

CVSS provenance

nvdv3.06.5MEDIUMCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:H/A:N

nvdv2.05.8MEDIUMAV:N/AC:M/Au:N/C:N/I:P/A:P

osv6.5MEDIUM

vendor_debian6.5MEDIUM

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