CVE-2019-12746

published 2019-08-21

CVE-2019-12746: An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an…

Priority P4 32 medium 6.5 CVSS 3.1

AV N AC L PR N UI R S U C H I N A N

An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

Affected

4 ranges

Vendor	Product	Version range	Fixed in
debian	debian_linux	—	—
debian	otrs2	< otrs2 6.0.20-1 (bullseye)	otrs2 6.0.20-1 (bullseye)
otrs	otrs	5.0.0 – 5.0.36	—
otrs	otrs	6.0.0 – 6.0.19	—

CVSS provenance

nvd v3.1 6.5 MEDIUM CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N

nvd v2.0 4.3 MEDIUM AV:N/AC:M/Au:N/C:P/I:N/A:N

osv 6.5 MEDIUM

vendor_debian 6.5 MEDIUM

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