CVE-2019-18179
published 2020-01-06CVE-2019-18179: An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An…
medium4.3CVSS 3.1
AVNACLPRLUINSUCLINAN
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.12, and Community Edition 5.0.x through 5.0.38 and 6.0.x through 6.0.23. An attacker who is logged into OTRS as an agent is able to list tickets assigned to other agents, even tickets in a queue where the attacker doesn't have permissions.
Affected
8 ranges
| Vendor | Product | Version range | Fixed in |
|---|---|---|---|
| debian | debian_linux | — | — |
| debian | otrs2 | < otrs2 6.0.24-1 (bullseye) | otrs2 6.0.24-1 (bullseye) |
| opensuse | backports_sle | — | — |
| opensuse | leap | — | — |
| opensuse | leap | — | — |
| otrs | otrs | 5.0.0 – 5.0.38 | — |
| otrs | otrs | 6.0.0 – 6.0.23 | — |
| otrs | otrs | 7.0.0 – 7.0.12 | — |
CVSS provenance
nvdv3.14.3MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
osv4.3MEDIUM