CVE-2019-9753 — Sensitive Information Exposure in Otrs
Severity
4.3MEDIUMNVD
EPSS
0.2%
top 54.59%
CISA KEV
Not in KEV
Exploit
No known exploits
Affected products
Timeline
PublishedJun 3
Latest updateMay 24
Description
An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
CVSS vector
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:NExploitability: 2.8 | Impact: 1.4