CVE-2020-1776: When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the…

PriorityP420medium4.3CVSS 3.1

AVNACLPRLUINSUCLINAN

EPSS

0.95%

56.7th percentile

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

Affected

7 ranges

Vendor	Product	Version range	Fixed in
debian	otrs2	< otrs2 6.0.29-1 (bullseye)	otrs2 6.0.29-1 (bullseye)
otrs	otrs	< 6.0.29	6.0.29
otrs	otrs	>= 7.0.0 < 7.0.19	7.0.19
otrs	otrs	>= 8.0.1 < 8.0.5	8.0.5
otrs_ag	community_edition	6.0.x – 6.0.28	—
otrs_ag	otrs	7.0.x – 7.0.18	—
otrs_ag	otrs	8.0.x – 8.0.4	—

CVSS provenance

nvdv3.14.3MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

nvdv2.04.0MEDIUMAV:N/AC:L/Au:S/C:P/I:N/A:N

osv4.3MEDIUM

vendor_debian3.5LOW

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