CVE-2020-1776 — Insufficient Session Expiration in Otrs

CWE-613 — Insufficient Session Expiration5 documents5 sources
Severity
4.3MEDIUMNVD
CNA3.5
EPSS
0.3%
top 44.34%
CISA KEV
Not in KEV
Exploit
No known exploits
Affected products
3
OtrsOtrs AG Community EditionOtrs AG Otrs
Timeline
PublishedJul 20
Latest updateMay 24

Description

When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:NExploitability: 2.8 | Impact: 1.4

Affected Packages3 packages

▶CVEListV5otrs_ag/community_edition6.0.x — 6.0.28
▶NVDotrs/otrs7.0.0 — 7.0.19+2
▶CVEListV5otrs_ag/otrs7.0.x — 7.0.18+1

Patches

Patch: otrs.com ↗Patch: otrs.com ↗

🔴Vulnerability Details

3
GHSA
GHSA-vcrm-8v3j-v6f3: When an agent user is renamed or set to invalid the session belonging to the user is keept active↗2022-05-24
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CVEList
Invalidating or changing user does not invalidate session↗2020-07-20
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OSV
CVE-2020-1776: When an agent user is renamed or set to invalid the session belonging to the user is keept active↗2020-07-20
▶

📋Vendor Advisories

1
Debian
CVE-2020-1776: otrs2 - When an agent user is renamed or set to invalid the session belonging to the use...↗2020
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CVE-2020-1776 — Insufficient Session Expiration in Otrs | cvebase