CVE-2020-1778 — Improper Authentication in AG Otrs

CWE-287 — Improper Authentication5 documents5 sources

Severity

4.3MEDIUMNVD

CNA4.1

EPSS

0.2%

top 53.77%

CISA KEV

Not in KEV

Exploit

No known exploits

Affected products

Otrs AG Otrs Otrs

Timeline

PublishedNov 23

Latest updateMay 24

Description

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

CVSS vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:NExploitability: 2.8 | Impact: 1.4

Affected Packages2 packages

▶NVDotrs/otrs8.0.9

▶CVEListV5otrs_ag/otrs8.0.x — 8.0.9

🔴Vulnerability Details

GHSA

GHSA-vwfv-p8p3-m4r7: When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid↗2022-05-24

▶

OSV

CVE-2020-1778: When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid↗2020-11-23

▶

CVEList

Bypassing user account validation↗2020-11-23

▶

📋Vendor Advisories

Debian

CVE-2020-1778: otrs2 - When OTRS uses multiple backends for user authentication (with LDAP), agents are...↗2020

▶