CVE-2020-1778: When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS…

PriorityP420medium4.3CVSS 3.1

AVNACLPRLUINSUCLINAN

EPSS

0.64%

46.2th percentile

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

Affected

3 ranges

Vendor	Product	Version range	Fixed in
debian	otrs2	—	—
otrs	otrs	<= 8.0.9	—
otrs_ag	otrs	8.0.x – 8.0.9	—

CVSS provenance

nvdv3.14.3MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

nvdv2.04.0MEDIUMAV:N/AC:L/Au:S/C:P/I:N/A:N

osv4.3MEDIUM

vendor_debian4.1LOW

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