CVE-2020-2500: This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP…

medium6.5CVSS 3.1

AVNACLPRNUINSUCLILAN

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

Affected

3 ranges

Vendor	Product	Version range	Fixed in
github.com	vapor_vapor	>= 4.0.0-rc.2.5 < 4.29.4	4.29.4
qnap	helpdesk	< 3.0.1	3.0.1
qnap_systems_inc	helpdesk	>= unspecified < 3.0.1	3.0.1