CVE-2021-21435

published 2021-02-08

CVE-2021-21435: Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS…

Priority P4 32 medium 6.5 CVSS 3.1

AV N AC L PR N UI R S U C H I N A N

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Affected

6 ranges

Vendor	Product	Version range	Fixed in
debian	otrs2	—	—
otrs	otrs	6.0.0 – 6.0.30	—
otrs	otrs	7.0.0 – 7.0.23	—
otrs	otrs	8.0.0 – 8.0.10	—
otrs_ag	otrs	7.0.x – 7.0.23	—
otrs_ag	otrs	8.0.x – 8.0.10	—

CVSS provenance

nvd v3.1 6.5 MEDIUM CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N

nvd v2.0 4.3 MEDIUM AV:N/AC:M/Au:N/C:P/I:N/A:N

osv 6.5 MEDIUM

vendor_debian 5.7 LOW

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