CVE-2021-21443: Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition…

PriorityP420medium4.3CVSS 3.1

AVNACLPRLUINSUCLINAN

EPSS

0.85%

53.6th percentile

Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.

Affected

6 ranges

Vendor	Product	Version range	Fixed in
debian	otrs2	< otrs2 6.0.32-6 (bullseye)	otrs2 6.0.32-6 (bullseye)
debian	znuny	< otrs2 6.0.32-6 (bullseye)	otrs2 6.0.32-6 (bullseye)
otrs	otrs	6.0.0 – 6.0.32	—
otrs	otrs	7.0.0 – 7.0.27	—
otrs_ag	community_edition	>= 6.0.1 < 6.0.x*	6.0.x*
otrs_ag	otrs	>= 7.0.x < 7.0.27	7.0.27

CVSS provenance

nvdv3.14.3MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

nvdv2.04.0MEDIUMAV:N/AC:L/Au:S/C:P/I:N/A:N

osv4.3MEDIUM

vendor_debian3.5LOW

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