CVE-2021-24212
published 2021-04-05CVE-2021-24212: The WooCommerce Help Scout WordPress plugin before 2.9.1 (https://woocommerce.com/products/woocommerce-help-scout/) allows unauthenticated users to upload any…
PriorityP181critical9.8CVSS 3.1
AVNACLPRNUINSUCHIHAH
ITWEXPLOITVulnCheck KEV
Exploited in the wild
EPSS
7.91%
94.0th percentile
The WooCommerce Help Scout WordPress plugin before 2.9.1 (https://woocommerce.com/products/woocommerce-help-scout/) allows unauthenticated users to upload any files to the site which by default will end up in wp-content/uploads/hstmp.
Affected
1 ranges
| Vendor | Product | Version range | Fixed in |
|---|---|---|---|
| woocommerce | help_scout | < 2.9.1 | 2.9.1 |
Detection & IOCsextracted from sources · hover to see the quote
- →Detect unauthenticated POST requests to the WordPress AJAX endpoint with the action parameter set to 'wc_help_scout_upload_attachments', which triggers the arbitrary file upload vulnerability. ↗
- →Monitor for newly created files (especially .php files) under the wp-content/uploads/hstmp/ directory, which is the default drop location for uploaded files exploiting this vulnerability. ↗
- →Confirm exploitation by issuing a GET request to /wp-content/uploads/hstmp/<uploaded_filename> and checking for a 200 HTTP response, indicating the uploaded file is web-accessible and potentially executable. ↗
- →Fingerprint vulnerable installations by searching for the string '/wp-content/plugins/woocommerce-help-scout' in HTTP response bodies (FOFA/Shodan-style passive detection). ↗
- →The exploit uses a multipart/form-data POST with a field named 'file' containing a PHP payload; inspect Content-Type and form-data field names in requests to the AJAX endpoint. ↗
- ·The vulnerability affects WooCommerce Help Scout plugin versions before 2.9.1 only; patched installations (2.9.1+) are not affected. ↗
- ·The Nuclei template is marked 'verified: false', meaning the detection logic has not been confirmed against a live vulnerable instance and may produce false positives. ↗
CVSS provenance
nvdv3.19.8CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
nvdv2.07.5HIGHAV:N/AC:L/Au:N/C:P/I:P/A:P
vulncheck9.8CRITICAL
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GHSA
GHSA-grjr-768v-vmjf: The WooCommerce Help Scout WordPress plugin before 2
ghsa_unreviewed·2022-05-24
CVE-2021-24212 [CRITICAL] CWE-434 GHSA-grjr-768v-vmjf: The WooCommerce Help Scout WordPress plugin before 2
The WooCommerce Help Scout WordPress plugin before 2.9.1 (https://woocommerce.com/products/woocommerce-help-scout/) allows unauthenticated users to upload any files to the site which by default will end up in wp-content/uploads/hstmp.
VulnCheck
woocommerce help_scout Unrestricted Upload of File with Dangerous Type
vulncheck·2021·CVSS 9.8
CVE-2021-24212 [CRITICAL] woocommerce help_scout Unrestricted Upload of File with Dangerous Type
woocommerce help_scout Unrestricted Upload of File with Dangerous Type
The WooCommerce Help Scout WordPress plugin before 2.9.1 (https://woocommerce.com/products/woocommerce-help-scout/) allows unauthenticated users to upload any files to the site which by default will end up in wp-content/uploads/hstmp.
Affected: woocommerce help_scout
Required Action: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.
Exploitation References: https://wpscan.com/vulnerability/cf9305e8-f5bc-45c3-82db-0ef00fd46129/; https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/map/?day=2025-11-18&host_type=src&vulnerability=cve-2021-24212; https://dashboard.shadowserver.org/statistics/honeypot/vulnerability/ma
No detection rules found.
Nuclei
WooCommerce Help Scout - Arbitrary File Upload
nuclei·CVSS 9.8
CVE-2021-24212 [CRITICAL] WooCommerce Help Scout - Arbitrary File Upload
WooCommerce Help Scout - Arbitrary File Upload
WooCommerce Help Scout plugin before version 2.9.1 contains an unrestricted file upload vulnerability. The vulnerability allows unauthenticated users to upload arbitrary files to the server which by default will end up in wp-content/uploads/hstmp/ directory, potentially leading to remote code execution.
Template:
id: CVE-2021-24212
info:
name: WooCommerce Help Scout - Arbitrary File Upload
author: ritikchaddha
severity: critical
description: |
WooCommerce Help Scout plugin before version 2.9.1 contains an unrestricted file upload vulnerability. The vulnerability allows unauthenticated users to upload arbitrary files to the server which by default will end up in wp-content/uploads/hstmp/ directory, potentially leading to remote code executi
http://dzv365zjfbd8v.cloudfront.net/changelogs/woocommerce-help-scout/changelog.txthttps://wpscan.com/vulnerability/cf9305e8-f5bc-45c3-82db-0ef00fd46129http://dzv365zjfbd8v.cloudfront.net/changelogs/woocommerce-help-scout/changelog.txthttps://wpscan.com/vulnerability/cf9305e8-f5bc-45c3-82db-0ef00fd46129
2021-04-05
Published
Exploited in the wild