CVE-2021-38562
published 2021-10-18CVE-2021-38562: Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a timing attack…
PriorityP340high7.5CVSS 3.1
AVNACLPRNUINSUCHINAN
EPSS
1.71%
74.4th percentile
Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a timing attack against lib/RT/REST2/Middleware/Auth.pm.
Affected
7 ranges
| Vendor | Product | Version range | Fixed in |
|---|---|---|---|
| bestpractical | request_tracker | >= 4.2.0 < 4.2.17 | 4.2.17 |
| bestpractical | request_tracker | >= 4.4.0 < 4.4.5 | 4.4.5 |
| bestpractical | request_tracker | >= 5.0.0 < 5.0.2 | 5.0.2 |
| debian | debian_linux | — | — |
| debian | request-tracker4 | < request-tracker4 4.4.4+dfsg-3 (bookworm) | request-tracker4 4.4.4+dfsg-3 (bookworm) |
| debian | request-tracker5 | < request-tracker4 4.4.4+dfsg-3 (bookworm) | request-tracker4 4.4.4+dfsg-3 (bookworm) |
| fedoraproject | fedora | — | — |
CVSS provenance
nvdv3.17.5HIGHCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
nvdv2.05.0MEDIUMAV:N/AC:L/Au:N/C:P/I:N/A:N
osv7.5HIGH
vendor_debian7.5HIGH
vendor_ubuntu7.5HIGH
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Ubuntu
Request Tracker vulnerabilities
vendor_ubuntu·2025-08-13·CVSS 7.5
CVE-2023-41259 [HIGH] Request Tracker vulnerabilities
Title: Request Tracker vulnerabilities
Summary: Several security issues were fixed in Request Tracker.
It was discovered that Request Tracker was susceptible to timing
attacks. An attacker could possibly use this issue to access sensitive
information. This issue only affected Ubuntu 22.04 LTS. (CVE-2021-38562)
It was discovered that Request Tracker was susceptible to cross-site
scripting attacks when malicious attachments were supplied. An attacker
could possibly use this issue to execute arbitrary code. This issue
only affected Ubuntu 22.04 LTS. (CVE-2022-25802)
It was discovered that Request Tracker would incorrectly redirect users
in certain instances. An attacker could possibly use this issue to
cause a denial of service. This issue only affected Ubuntu 22.04 LTS.
(CVE-2022-25803)
Ubuntu
Request Tracker vulnerabilities
vendor_ubuntu·2023-12-04·CVSS 7.5
CVE-2022-25802 [HIGH] Request Tracker vulnerabilities
Title: Request Tracker vulnerabilities
Summary: Several security issues were fixed in Request Tracker.
It was discovered that Request Tracker incorrectly handled certain inputs. If
a user or an automated system were tricked into opening a specially crafted
input file, a remote attacker could possibly use this issue to obtain
sensitive information. (CVE-2021-38562, CVE-2022-25802, CVE-2023-41259,
CVE-2023-41260)
Instructions: In general, a standard system update will make all the necessary changes.
Debian
CVE-2021-38562: request-tracker4 - Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0...
vendor_debian·2021·CVSS 7.5
CVE-2021-38562 [HIGH] CVE-2021-38562: request-tracker4 - Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0...
Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a timing attack against lib/RT/REST2/Middleware/Auth.pm.
Scope: local
bookworm: resolved (fixed in 4.4.4+dfsg-3)
bullseye: resolved (fixed in 4.4.4+dfsg-2+deb11u1)
sid: resolved (fixed in 4.4.4+dfsg-3)
OSV
request-tracker5 vulnerabilities
osv·2025-08-13·CVSS 7.5
CVE-2021-38562 [HIGH] request-tracker5 vulnerabilities
request-tracker5 vulnerabilities
It was discovered that Request Tracker was susceptible to timing
attacks. An attacker could possibly use this issue to access sensitive
information. This issue only affected Ubuntu 22.04 LTS. (CVE-2021-38562)
It was discovered that Request Tracker was susceptible to cross-site
scripting attacks when malicious attachments were supplied. An attacker
could possibly use this issue to execute arbitrary code. This issue
only affected Ubuntu 22.04 LTS. (CVE-2022-25802)
It was discovered that Request Tracker would incorrectly redirect users
in certain instances. An attacker could possibly use this issue to
cause a denial of service. This issue only affected Ubuntu 22.04 LTS.
(CVE-2022-25803)
Tom Wolters discovered that Request Tracker could leak information whe
OSV
request-tracker4 vulnerabilities
osv·2023-12-04·CVSS 7.5
CVE-2021-38562 [HIGH] request-tracker4 vulnerabilities
request-tracker4 vulnerabilities
It was discovered that Request Tracker incorrectly handled certain inputs. If
a user or an automated system were tricked into opening a specially crafted
input file, a remote attacker could possibly use this issue to obtain
sensitive information. (CVE-2021-38562, CVE-2022-25802, CVE-2023-41259,
CVE-2023-41260)
GHSA
GHSA-f58f-h8w5-jgjr: Best Practical Request Tracker (RT) 4
ghsa_unreviewed·2022-05-24
CVE-2021-38562 [HIGH] CWE-203 GHSA-f58f-h8w5-jgjr: Best Practical Request Tracker (RT) 4
Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a timing attack against lib/RT/REST2/Middleware/Auth.pm.
OSV
CVE-2021-38562: Best Practical Request Tracker (RT) 4
osv·2021-10-18·CVSS 7.5
CVE-2021-38562 [HIGH] CVE-2021-38562: Best Practical Request Tracker (RT) 4
Best Practical Request Tracker (RT) 4.2 before 4.2.17, 4.4 before 4.4.5, and 5.0 before 5.0.2 allows sensitive information disclosure via a timing attack against lib/RT/REST2/Middleware/Auth.pm.
No detection rules found.
No public exploits indexed.
No writeups or analysis indexed.
https://docs.bestpractical.com/release-notes/rt/index.htmlhttps://github.com/bestpractical/rt/commit/70749bb66cb13dd70bd53340c371038a5f3ca57chttps://lists.debian.org/debian-lts-announce/2022/06/msg00019.htmlhttps://lists.fedoraproject.org/archives/list/package-announce%40lists.fedoraproject.org/message/2JK57CEEXLQF7MGBCUX76DZHXML7LUSQ/https://docs.bestpractical.com/release-notes/rt/index.htmlhttps://github.com/bestpractical/rt/commit/70749bb66cb13dd70bd53340c371038a5f3ca57chttps://lists.debian.org/debian-lts-announce/2022/06/msg00019.htmlhttps://lists.fedoraproject.org/archives/list/package-announce%40lists.fedoraproject.org/message/2JK57CEEXLQF7MGBCUX76DZHXML7LUSQ/
2021-10-18
Published