CVE-2023-5421
published 2023-10-16CVE-2023-5421: An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute…
PriorityP427medium5.5CVSS 3.1
AVNACLPRHUINSCCLILAN
EPSS
0.37%
29.3th percentile
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs
immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Affected
6 ranges
| Vendor | Product | Version range | Fixed in |
|---|---|---|---|
| otrs | otrs | 6.0.0 – 6.0.34 | — |
| otrs | otrs | >= 7.0.0 < 7.0.47 | 7.0.47 |
| otrs | otrs | >= 8.0.0 < 8.0.37 | 8.0.37 |
| otrs_ag | community_edition | 6.0.x – 6.0.34 | — |
| otrs_ag | otrs | >= 7.0.x < 7.0.47 | 7.0.47 |
| otrs_ag | otrs | >= 8.0.x < 8.0.37 | 8.0.37 |
CVSS provenance
nvdv3.15.5MEDIUMCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:L/A:N
osv5.5MEDIUM
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OSV
CVE-2023-5421: An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute
osv·2023-10-16·CVSS 5.5
CVE-2023-5421 [MEDIUM] CVE-2023-5421: An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
GHSA
GHSA-hqj4-p6qw-7mf2: An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute
ghsa_unreviewed·2023-10-16
CVE-2023-5421 [MEDIUM] CWE-20 GHSA-hqj4-p6qw-7mf2: An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs
immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
No detection rules found.
No public exploits indexed.
No writeups or analysis indexed.
2023-10-16
Published