CVE-2024-20484
published 2024-11-06CVE-2024-20484: A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote…
PriorityP344high7.5CVSS 3.1
AVNACLPRNUINSUCNINAH
EPSS
0.64%
46.4th percentile
A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.
This vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources > Services > Unified CCE > EAAS, then click Start.
Affected
78 ranges· showing 25
| Vendor | Product | Version range | Fixed in |
|---|---|---|---|
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
| cisco | cisco_enterprise_chat_and_email | — | — |
CVSS provenance
nvdv3.17.5HIGHCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
vendor_cisco7.5HIGH
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Cisco
Cisco Enterprise Chat and Email Denial of Service Vulnerability
vendor_cisco·2024-11-06·CVSS 7.5
CVE-2024-20484 [HIGH] CWE-20 Cisco Enterprise Chat and Email Denial of Service Vulnerability
Cisco Enterprise Chat and Email Denial of Service Vulnerability
A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.
This vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, ca
Cisco
Cisco Enterprise Chat and Email Denial of Service Vulnerability
vendor_cisco·CVSS 3.1
CVE-2024-20484 Cisco Enterprise Chat and Email Denial of Service Vulnerability
CVE-2024-20484: Cisco Enterprise Chat and Email Denial of Service Vulnerability
A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. This vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from sta
GHSA
GHSA-jvmc-2wg5-j9pw: A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remot
ghsa_unreviewed·2024-11-06
CVE-2024-20484 [HIGH] CWE-20 GHSA-jvmc-2wg5-j9pw: A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remot
A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.
This vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traff
No detection rules found.
No public exploits indexed.
No writeups or analysis indexed.
2024-11-06
Published