CVE-2024-29185: FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file…

PriorityP261critical9CVSS 3.1

AVNACHPRNUINSCCHIHAH

EPSS

1.73%

74.8th percentile

FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.

Affected

2 ranges

Vendor	Product	Version range	Fixed in
freescout-helpdesk	freescout	< 1.8.128	1.8.128
freescout	freescout	< 1.8.128	1.8.128

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