CVE-2024-43446: An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions…

PriorityP414low3.5CVSS 3.1

AVNACLPRLUIRSUCNILAN

EPSS

0.21%

10.9th percentile

An improper privilege management vulnerability in OTRS Generic Interface module allows change of the Ticket status even if the user only has ro permissions.

This issue affects:

* OTRS 7.0.X

* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X

* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Affected

6 ranges

Vendor	Product	Version range	Fixed in
otrs_ag	community_edition	6.0.x – 6.0.34	—
otrs_ag	otrs	—	—
otrs_ag	otrs	—	—
otrs_ag	otrs	—	—
otrs_ag	otrs	—	—
otrs_ag	otrs	>= 2025.x < 2025.1.x	2025.1.x

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