CVE-2024-6540

published 2024-07-15

CVE-2024-6540: Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download…

Priority P4 29 medium 5.3 CVSS 3.1

AV N AC H PR L UI N S U C H I N A N

Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator.
This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x

Affected

4 ranges

Vendor	Product	Version range	Fixed in
otrs	otrs	>= 8.0.0 < 2024.5.2	2024.5.2
otrs_ag	otrs	—	—
otrs_ag	otrs	—	—
otrs_ag	otrs	2024.x – 2024.4.x	—

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CWE-790