CVE-2025-13534: The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2…

PriorityP358high8.8CVSS 3.1

AVNACLPRLUINSUCHIHAH

EPSS

0.23%

13.5th percentile

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 3.3.2. This is due to missing authorization checks on the eh_crm_edit_agent AJAX action. This makes it possible for authenticated attackers, with Contributor-level access and above, to escalate their WSDesk privileges from limited "Reply Tickets" permissions to full helpdesk administrator capabilities, gaining unauthorized access to ticket management, settings configuration, agent administration, and sensitive customer data.

Affected

2 ranges

Vendor	Product	Version range	Fixed in
elextensions	elex_wordpress_helpdesk_customer_ticketing_system	<= 3.3.2	—
elula	wsdesk	< 3.3.3	3.3.3

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