CVE-2025-21516: Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests). Supported versions that are affected are…

PriorityP352high8.1CVSS 3.1

AVNACLPRLUINSUCHIHAN

EPSS

0.55%

42.6th percentile

Vulnerability in the Oracle Customer Care product of Oracle E-Business Suite (component: Service Requests). Supported versions that are affected are 12.2.5-12.2.13. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Customer Care. Successful attacks of this vulnerability can result in unauthorized creation, deletion or modification access to critical data or all Oracle Customer Care accessible data as well as unauthorized access to critical data or complete access to all Oracle Customer Care accessible data. CVSS 3.1 Base Score 8.1 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N).

Affected

2 ranges

Vendor	Product	Version range	Fixed in
oracle	e-business_suite	12.2.3 – 12.2.13	—
oracle_corporation	oracle_customer_care	12.2.5 – 12.2.13	—

CVSS provenance

nvdv3.18.1HIGHCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

vendor_oracle8.1HIGH

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