CVE-2025-24389: Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system…

PriorityP430medium6.3CVSS 3.1

AVLACHPRLUINSUCHIHAN

EPSS

0.14%

3.5th percentile

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.

This issue affects:

* OTRS 7.0.X

* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X

* ((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Affected

5 ranges

Vendor	Product	Version range	Fixed in
otrs_ag	community_edition	6.0.x – 6.0.34	—
otrs_ag	otrs	—	—
otrs_ag	otrs	—	—
otrs_ag	otrs	—	—
otrs_ag	otrs	—	—

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