CVE-2025-48388: FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data…

PriorityP337medium6.5CVSS 3.1

AVNACLPRHUINSUCHIHAN

EPSS

0.33%

25.1th percentile

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, the application performs insufficient validation of user-supplied data, which is used as arguments to string formatting functions. As a result, an attacker can pass a string containing special symbols (\r, \n, \t)to the application. This issue has been patched in version 1.8.178.

Affected

2 ranges

Vendor	Product	Version range	Fixed in
freescout-help-desk	freescout	< 1.8.178	1.8.178
freescout	freescout	< 1.8.178	1.8.178

CVSS provenance

nvdv3.16.5MEDIUMCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:N

nvdv4.07.0HIGHCVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

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