CVE-2025-48481: FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing…

PriorityP356critical9.8CVSS 3.1

AVNACLPRNUINSUCHIHAH

EPSS

0.45%

36.0th percentile

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.

Affected

2 ranges

Vendor	Product	Version range	Fixed in
freescout-help-desk	freescout	< 1.8.180	1.8.180
freescout	freescout	< 1.8.180	1.8.180

CVSS provenance

nvdv3.19.8CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

nvdv4.06.1MEDIUMCVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

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