cbcvebase.
CVE-2025-5309
published 2025-06-16

CVE-2025-5309: The chat feature within Remote Support (RS) and Privileged Remote Access (PRA) is vulnerable to a Server-Side Template Injection vulnerability which can lead…

PriorityP262critical9.8CVSS 3.1
AVNACLPRNUINSUCHIHAH
EPSS
0.88%
54.4th percentile
The chat feature within Remote Support (RS) and Privileged Remote Access (PRA) is vulnerable to a Server-Side Template Injection vulnerability which can lead to remote code execution.

Affected

16 ranges
VendorProductVersion rangeFixed in
beyondtrustprivileged_remote_access
beyondtrustprivileged_remote_access24.2.2 – 24.2.4
beyondtrustprivileged_remote_access>= 24.3.1 < 24.3.424.3.4
beyondtrustremote_support
beyondtrustremote_support24.2.2 – 24.2.4
beyondtrustremote_support>= 24.3.1 < 24.3.424.3.4
beyondtrustremote_support_privileged_remote_access
beyondtrustremote_support_privileged_remote_access24.2.2 – 24.2.4
beyondtrustremote_support_privileged_remote_access24.3.1 – 24.3.3
linuxlinux_kernel>= 2.6.12 < 5.4.3015.4.301
linuxlinux_kernel>= 5.11.0 < 5.15.1955.15.195
linuxlinux_kernel>= 5.16.0 < 6.1.1566.1.156
linuxlinux_kernel>= 5.5.0 < 5.10.2465.10.246
linuxlinux_kernel>= 6.13.0 < 6.17.36.17.3
linuxlinux_kernel>= 6.2.0 < 6.6.1126.6.112
linuxlinux_kernel>= 6.7.0 < 6.12.536.12.53

Detection & IOCsextracted from sources · hover to see the quote

  • Vulnerability class is Server-Side Template Injection (SSTI) in the chat feature of BeyondTrust Remote Support (RS) and Privileged Remote Access (PRA); detect malicious template expressions injected via chat input fields targeting the template engine.
  • For Remote Support, exploitation does NOT require authentication — monitor for unauthenticated requests to chat/public portal endpoints that contain template injection payloads (e.g., expressions using `{{`, `${`, `#{}`, `<#`, etc.).
  • ·Mitigation (not a fix) for on-premises deployments: enable SAML authentication for the Public Portal to require authentication before reaching the vulnerable chat feature, reducing pre-auth attack surface.
  • ·Additional mitigation: disable the Representative List and the Issue Submission Survey, and ensure session keys are enabled — this limits unauthenticated access paths to the chat feature.
  • ·BeyondTrust RS/PRA cloud systems were patched as of June 16, 2025; on-premises customers must apply the patch manually if automatic updates are not enabled.

CVSS provenance

nvdv3.19.8CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
nvdv4.08.6HIGHCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
vendor_redhat5.5MEDIUM
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