CVE-2026-41189: FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`…

PriorityP338high7.1CVSS 3.1

AVNACLPRLUINSUCLIHAN

EPSS

0.22%

12.8th percentile

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

Affected

1 ranges

Vendor	Product	Version range	Fixed in
freescout-help-desk	freescout	< 1.8.215	1.8.215

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