CVE-2026-41906: FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides…

PriorityP340high7.1CVSS 3.1

AVNACLPRLUINSUCLIHAN

EPSS

0.17%

6.5th percentile

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.

Affected

1 ranges

Vendor	Product	Version range	Fixed in
freescout-help-desk	freescout	< 1.8.214	1.8.214

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