CVE-2026-45295: FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET…

PriorityP341medium6.5CVSS 3.1

AVNACLPRNUINSUCLILAN

EPSS

0.34%

27.4th percentile

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.219, the open tracking endpoint `GET /thread/read/{conversation_id}/{thread_id}` allows unauthenticated attackers to enumerate valid conversation and thread IDs, and modify thread state (`opened_at` timestamp) without any authentication. Version 1.8.219 patches the issue.

Affected

1 ranges

Vendor	Product	Version range	Fixed in
freescout-help-desk	freescout	< 1.8.219	1.8.219

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