CVE-2026-48811: FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an…

PriorityP424medium4.3CVSS 3.1

AVNACLPRLUINSUCNILAN

EPSS

0.15%

5.1th percentile

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.

Affected

1 ranges

Vendor	Product	Version range	Fixed in
freescout-help-desk	freescout	< 1.8.221	1.8.221

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