Otrs Ag Community Edition vulnerabilities

CVE-2020-1767 [MEDIUM] CVE-2020-1767: Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change t Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prio

CVE-2020-1765 [MEDIUM] CWE-472 CVE-2020-1765: An improper control of parameters allows the spoofing of the from fields of the following screens: A An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior v